This megastore, visible from I-69 in metro Indy, is the seventh retail location he’s opened since 1997, all built from the ground up except the company’s other store in Martinsville, an hour away from the new one, which Starkey acquired in 2007.Īn Indianapolis native. “I don’t have a problem closing and opening stores,” he said. As the business name suggests, FlatOut is unflinchingly on the gas without even a glance in the rear view.Īnd though FlatOut’s owner William Starkey started with a passion for the subject matter, his straightforward attitude toward adapting to change has likely been the greater contributor to his business longevity.
But none of that has any impact at FlatOut Motorsports in Indianapolis. Experts predict even more dire consequences for product-specific brick and mortar outlets such as, say, motorcycle shops. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Conventional wisdom in retail today warns of difficult times and constant challenges. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ↩īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Today is Augand I still have not received the $41,000 I wired to Flat Out. I requested a refund because the bike has been sold. On August 20, I spoke with Dave Bartlemay, Office Mgr. Megan stated the wire was not received and I should phone on August 20. I took a Lyft which cost $120.00 to Flat Out Motorsports and noticed the bike I paid for was not in the building. I explained that I would come out on August 19th to pickup the VanderHall. I immediately sent a confirmation by email to Megan Harriman, Flatout (31) sharing the wire transfer information that came from Elements. A conf was sent at 3:31:23 pm and Megan sent a buyers order. Samantha White (Elements) wire transferred $41,000.00 to Flat Out Inc. I asked Samantha White (Elements Credit Union) to wire $41,000.00 to Flat Out Inc., Account Number: 000001565066584, Routing Number: 074000010, Name on Account: Flat Out Inc. I would've been very upset if I drove that home and later found out it wasn't the bike that was advertised to me. I just hope other people see this so they know to do business elsewhere. And now my credit score is effected since I applied for the loan. So even though they advertised a bike at a certain price with a certain engine they wouldn't budge on the numbers. There was a $1650 price difference between the two bikes. I asked if he could come down on the price of the bike that had the engine size that I wanted and he said absolutely not. The sales rep agreed with me but said there was nothing he could do. with the check in my hand and told them that there was a mistake on their end. I then double checked my findings by looking up the *** online. I further researched the bike over the weekend and found out that that bike does not come with the engine that Flat Out said it came with. I applied for a loan for the bike and had to wait over the weekend for the check to come in the mail. I asked a few questions and read the description on the tag on the bike.
I decided on one and went back Friday to talk to them about it. I came in here to look at bikes Thursday, Feb 16th 2023.
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